Apply NowVisit GoJDB.com Store Locations : Bad Credit Car Loan :  Need Credit for a Car : Need a Car but have Bad Credit
J.D. Byider
Locations: Click map below to find location near you.

Do you have feedback about a dealership to submit?

J.D. Byrider System-Wide Satisfaction Ratings

As of 1/1/2009

Sales 95%

Customers who purchased a vehicle are asked to rate the following:

  • Salesperson
  • Sales process
  • Approval process
  • Condition of the vehicle on delivery
  • Current condition of the vehicle
  • Service 89%

    Customers who had their vehicles serviced are asked to rate the following:

  • Service staff
  • Problems the vehicle had been having
  • How long it took to get the vehicle fixed
  • Whether the vehicle was repaired under warranty


  • In both instances, customers are asked to rate their experience as positive , neutral , or negative . Survey responses are shown below.

    Welcome to the J.D. Byrider feedback site.

    Are you searching for a first-hand consumer report? Here, J.D. Byrider customers give their honest customer feedback. You can find comments on customer service, quality and affordability of cars, the ease of the J.D. Byrider payment program and more.

    Click on the quote to read the verbatim comments of any customer.

        RATING

    DATE

    Positive Comment

    I own a 2000 Ford Explorer. My overall experience was positive. I took my car into the shop for an oil change and to have my ball joints replaced. It was at the shop for a couple of days. It was under warranty. I did receive paperwork and a receipt. The staff were excellent. The door ajar light keeps popping on in my car when the door is closed and it is starting to make a noise underneath.

     

    12/08/2008

     
    Positive Comment

    I own a 1998 Ford Escort. I brought it in for the transmission. It was there for about 2 weeks and I had to pay for it. THe price was reasonable and I did get a receipt. There are no problems right now and the staff was fine. The experience was positive.

     

    12/08/2008

     
    Positive Comment

    I own a 2000 Pontiac Grand Am. I purchased my car from Michelle. She was terrific when helping me buy a car. The vehicle was clean and in good condition when I received it. My car is driving good today, I have not had any problems. I was approved the same day. Overall my experience was positive.

     

    12/08/2008

     
    Positive Comment

    I own a 2000 Ford Taurus. I took the car to the service center to get a oil change, and it didnt take long at all. I had to pay five dollars for it, but they gave me a receipt back. I am not having any problems with the car at this time. The staff was real nice, and overall my experience was positive.

     

    12/08/2008

     
    Positive Comment

    I own a 2008 Chrysler VOYAGER. Overall, my experience was positive. I brought the car in for and oil change and it was quickly serviced. I am not sure if I had to pay anything and I was given a receipt. The customer service was awesome as usual. There are no problems with my car now.

     

    12/08/2008

     
    Positive Comment

    I own a 2001 Chrysler Town & Cou. I brought it in for the window. It was there for the day and the service was covered. I did ge ta receipt and there are no problems now. The staff there was good and the experience there was positive.

     

    12/08/2008

     
    Positive Comment

    I own a 2004 Ford Taurus. I worked with Tone on the purchase of my vehicle, and he did a good job. My vehicle was clean and in good condition when I picked it up and is running well today; I just got it home in fact. I was approved the same day for my purchase, and overall, I consider my experience with JD Byrider to be positive.

     

    12/08/2008

     
    Positive Comment

    I own a 2002 CHEVROLET Cavalier. I took the car to the service center to have the rear brakes and struts replaced. I didnt get the car back till the next day. All the work that was done was covered under warranty, but they gave me a receipt back. The car pulls to the left so I need to take it back and have it checked out. The staff treated me real nice. Overall my experience was positive.

     

    12/08/2008

     
    Positive Comment

    I own a 2004 CHEVROLET Impala. I puchased my vehicle from an older white gentleman who works at multiple stores. The customer service was good. The vehicle was in good condition and I don`t have any problems with the vehicle right now. It took about 3-4 hours to be approved for the vehicle and my overall experience was positive.

     

    12/08/2008

     
    Positive Comment

    I own a 2001 Lincoln Continenta. Overall my experience was positive. My salesperson was Bob, and he was beautiful in terms of customer service. They fixed a few problems on the vehicle so when I got it, it was clean and in good condition. I was approved the same day, and there are no current issues with the vehicle. I have only had it for a few days however, so time will tell. The experience was good, but there was just a lot of paperwork.

     

    12/08/2008

     
    Positive Comment

    I own a 2000 SATURN SL. I brought my car in to get the ignition switch fixed. The service was completed quickly. The car was under warranty, and I received a receipt. The staff were nice to me when I was in the shop. My car is doing good today. Overall my experience was positive.

     

    12/08/2008

     
    Positive Comment

    I own a 1999 CHEVROLET Malibu. I worked with Sam and he treated me very well. The vehicle was in good condition and clean when I bought it and I was approved the first day I went in. The engine seems to be having some problems with starting and it sticks in first gear sometimes also. Overall my experience was positive.

     

    12/08/2008

     
    Positive Comment

    I own a 2003 Ford Taurus. I took the vehicle in because I needed an oil change and my windshield wipers stopped working. I dropped the car off in the morning and picked it up around 6,00pm. I had to pay for the repairs but I think the price was fair. I don`t have any problems with the vehicle right now. The customer service that I received was excellent. I wish the store had a policy that they could do a drop off service because I had to catch a bus to get to work while the vehicle was being repaired. My overall experience was positive.

     

    12/08/2008

     
    Positive Comment

    I own a 2002 Ford Taurus. My experience was positive. Brian was my salesperson. My car was pretty clean when I got it, and it was running just fine. I was approved for the car in one day. Financing and approval was clearly explained to me. I can smell burning oil coming from the car now.

     

    12/08/2008

     
    Positive Comment

    I own a 2000 Ford Focus. I took the vehicle in because the brakes were squeeking and the starter needed to be replaced. It was repaired within 1 day. I received paperwork for the repaairs. I have to take the vehicle back now to get the motor mounts replaced. The customer service is good and my overall experience was positive.

     

    12/08/2008

     
           

    Previous

    1 : 2 : 3 : 4 : 5 : 6 : 7 : 8 : 9 : 10 : 11 : 12 : 13 : 14 : 15

    Next

    © 2008 Byrider Franchising, Inc. All Rights Reserved.