Welcome to the J.D. Byrider feedback site.

I own a 2002 Ford Taurus. Overall my experience was positive. I was hearing noises on my vehicle, and there was vibration when I would hit a bump. The staff said that sway bar was the cause of the problem, so I had service on my vehicle. I also had problems with my brakes during the service. My vheicle was under warranty, and I received paperwork. I still have the same problems with my brakes. It seems like my brakes vibrates when I press on them at a hight speed. I plan to have more serivce on my vehicle in the near future if this problem keeps up. The staff did a good job during the service of my vehicle.

12/08/2008

I own a 2001 CHEVROLET Blazer. My sales person was Matt. I was there for about 3 hours and the car was in good condition when I got it. There are no problems at all and the staff there was good. The experience was positive.

12/08/2008

I own a 2002 Mercury Mountainee. My overall experience was positive. My salesperson was Bob. His service was great. The car was in good condition and clean for me when I first got it. I was approved for the car the same day. There are no problems with my car at this time.

12/08/2008

I own a 2002 Dodge Durango. I had to take the vehicle in because it would not go in reverse. They kept it a couple of days to be repaired. It was covered under warranty but I didn`t receive any paperwork. Bobby did a good job. I am upset that this store is closing because I can`t deal with the people at the other store. I don`t have any problems with the vehicle now. My overall experience was positive.

12/08/2008

Now this JD Byrider Customer was not so happy.. I own a 2003 CHEVROLET Malibu. I had my car in for a routine oil change; the service was done in a fair amount of time, this was covered under my warrenty, and I recieved paperwork when the service was complete. The staff is fine, but my car is not; it seems like every time I turn around, there is something new going wrong with the vehicle. Overall, I consider my experience with JD Byrider to be negative, because I am not happy with my car, or the way it has performed; but it seems there is no use in complaining anyway.

12/08/2008

I own a 2002 Ford Escort. I brought it in for the timing belt and a new motor. It was there for almost 3 weeks, but they had a hard time finding a motor for it. The service was covered. I did get a receipt and there are no problems now. The staff there was nice and the experience was positive.

12/08/2008

I own a 1999 Mercury Grand Marq. The salesperson that I worked with was Scott and he did a pretty good job with everything. I was approved the first day I went in and the vehicle was in good condition and clean when I drove it off the lot. The check engine light has been on almost constantly and I have brought it in four times now. Overall my experience was positive.

12/08/2008

I own a 2001 Ford Taurus. Overall my experience was positive. My salesperson was Steve, and he provided great customer service. The vehicle was clean and in good condition when I got it, and I was approved the same day. There is one minor problem on the vehicle that I plan to bring in for so they can take a look at it. Other than that, there are no current issues.

12/08/2008

I own a 2000 Pontiac Montana. I brought my car in for the manifold gasket. It took two days to complete. It was not covered under warranty, but I paid a fair price. I received paperwork for the service. The customer service was absolutely amazing. Currently there are no problems with the car. Overall my experience was positive.

12/08/2008

But did we help this JD Byrider Customer with their problem ? I own a 1998 CHEVROLET Malibu. Overall my experience was neutral, because I am still having the same problem and they could not find out what is wrong. I brought my vehicle in because the oil light stays on. They test drove it and said they could not find a problem. The vehicle was there for about 30 minutes, and I did not have to pay anything. They said they could start changing some parts to try and fix the problem, but it would not be under warranty. I received paperwork with the service, and the staff there treated me fine. Currently, the oil light is still on, the gas gauge no longer works, and the power sterring fluid is leaking out.

12/08/2008

But did we help this JD Byrider Customer with their problem ? I own a 2001 Ford Explorer. I brought my car in to get the clutch fixed. The service was completed quickly. I had to pay a price, and I did not find that price fair. I received a receipt. The staff were alright as far as customer service. My car is running great now. Overall my experience was neutral, because of all the problems I had.

12/08/2008

I own a 2000 Dodge Dakota. My overall experience was positive. I took my car into the shop for a new motor in the passenger side window. It was not in the shop very long. It was under warranty. I did receive paperwork and a receipt. The staff were great. There are no problems with my car at this time.

12/08/2008

I own a 2002 Ford Focus. Overall my experience was positive. I brought my vehicle in for transmission work, and the service took a day. The cost was covered under warranty, and I received paperwork with the service. The staff there treated me really good, and there are no current problems with the vehicle.

12/08/2008

I own a 2001 Ford Taurus. My salesperson sat at the very front desk. He was really cool and helpful to me. The vehicle was clean and in good condition when I received it. My car is doing fine, and I have not had any problems with it. I was approved the same day. Overall my experience was very positive.

12/08/2008

I own a 2002 Dodge Caravan. Overall my experience was positive. My salesperson was Bob, and he provided excellent customer service. The vehicle was clean and in good condition when I got it, and I was approved the same day. There are no current problems with the vehicle.

12/08/2008