Welcome to the J.D. Byrider feedback site.

But did we help this JD Byrider Customer with their problem ? I own a 1999 Ford Explorer. I brought it in for the engine light and the oil light. It was there for day and the service was covered. They didn`t find anything wrong with the light being on, but it is back on again. I have not talked to them about it yet. The staff there was nice and have good customer service. The experience was neutral because I was there early and they had to keep the car the whole day and I still don`t know what the problem is.

12/08/2008

I own a 2002 Ford Expedition. My overall experience was positive. I took my car into the shop because the check engine light was on and it was leaking oil. It was in the shop for three hours. It was under warranty. I did receive a receipt. The staff were great. My car is still leaking and I am taking it into the shop in the morning.

12/08/2008

I own a 2001 Buick Century. Overall my experience was positive. I brought my vehicle in because I could not get into the trunk, and the service took about 90 minutes. I had to pay for the service, and I found the price to be fair. I received paperwork with the service, and the staff there were nice. There are no current problems with the vehicle.

12/08/2008

I own a 2003 Ford Taurus. I brought my car in for an oil change. The service was completed quickly. The car was under warranty, and I received a receipt. The staff were fine as far as customer service. My car is doing okay today. Overall my experience was positive.

12/08/2008

But did we help this JD Byrider Customer with their problem ? I own a 1998 Ford F-150. I brought my car in for the starter. It took about four or five hours to complete. It was covered under warranty. I received paperwork for the service. The customer service was excellent. Currently the car is having the same problems. Overall my experience was neutral because the car is having the same problems.

12/08/2008

I own a 2002 Mercury Sable. I brought it in for a problem with the transmission fluid leaking. It was there for about 20 minutes. It was covered and I did get a reciept. There are no problems at all right now and the staff was great. The experience was positive.

12/08/2008

I own a 2002 Ford Focus. My experience was positive. Chris was my salesperson. My car was clean and running well when I got it. I was approved for the car in one day. Financing and approval was clearly explained to me. I need to have a motor mount replaced, and the car is making a ringing noise as well.

12/08/2008

I own a 1998 Buick Regal. I brought my car in because the check engine light came on. It was in the shop for about a day. It was not covered under warranty, but I believe I paid a fair price. I received paperwork for the service. The staff were nice. Currently the check engine light has come back on. Overall my experience was positive.

12/08/2008

I own a 2000 CHEVROLET Malibu. My overall experience was positive. I took my car into the shop because it wasn`t picking up speed. It was in the shop for one day. It was under warranty. I did receive paperwork and a receipt. The staff were great. There are no problems with my car at this time.

12/08/2008

I own a 1998 Ford Taurus. I brought it in for the transmission and it was there for 10 days. It was covered and I did get a receipt. The transmission is still having problems. I can`t just take the car down there because I need something to drive, and they don`t have loaners. The staff there was good and the experience was positive.

12/08/2008

I own a 2002 Dodge Durango. My salesperson was Melinda and she was excellent. The car was in excellent condition when I got it. There are no problems with the car now. It took about an hour to get approved. Overall, my experience was positive.

12/08/2008

Now this JD Byrider Customer was not so happy.. I own a 2008 Ford Explorer. Overall my experience was negative, becuase my engine light is back on. Every time that I take my vehicle to service, I always have to take my vehicle back again. I had my oil change, and my engine light was on. My engine is back on, and my vehicle was in the shop for about three hours. My vehicle was under warranty, and I received paperwork. The staff was nice during the service of my vehicle, but I just wish that they would fix my vehicle right the first time.

12/08/2008

I own a 2002 Dodge Caravan. Overall my experience was positive. My salesperson was Michelle, and she was absolutely wonderful in terms of customer service. The vehicle was clean and in good condition when I got it, and I was approved the same day. The drivers window is not working properly, but I have already scheduled an appointment with the service center. There are no other current problems with the vehicle.

12/08/2008

I own a 2002 Dodge Neon. I had my vehicle in for a routine oil change, and it was done quickly. The price I paid for the service was fair, and I recieved a receipt when the service was completed. The staff is always great, and that the main reason I keep going back! My vehicle is doing good today, and overall, I consider my experience with JD Byrider to be positive.

12/08/2008

I own a 2001 Pontiac Sunfire. My overall experience was positive. I took my car into the shop for brakes. It was in the shop for one day. It was not under warranty but the price was fair. I did receive paperwork and a receipt. The staff were fair. There are no problems with my car at this time.

12/08/2008